Sometimes, the Android phone shows “web page not available” message when we try to access internet from the phone. This can happen when trying to access the internet through the mobile data plan of the phone provided by the phone’s network provider or when accessing the web through the Wi-Fi.
This article will give out some of the reasons for the occurrence of the problem while trying to access the internet with the mobile data plan and possible ways to solve it.
- First, check if the option to access the internet through the mobile data plan has been enabled in the phone or not.
This can be done by going to “Menu” -> “Settings” -> “Wireless & networks” and in this, check if the option “Mobile Network” is enabled or not. If it is enabled, a tick mark should appear in the box beside it. If there is no tick mark, select it and make sure the tick mark appears.
Now the internet should probably work. If it does not then read the tips given below to find a suitable solution.
- Next thing to do is check if the mobile data plan has expired or if the data has all been used. If this is the case, then there is absolutely no problem with the phone.The mobile data plan has to be renewed and the problem might be solved.
- If the problem still persists, then switch off the phone, wait for 2-3 min and then switch it on again. In some cases, this problem may occur due to some temporary software glitch.
If the phone has a removable battery, then remove the battery from its place without switching off the phone. This acts as a soft reset and this can fix any minor problems in the phone’s software.
Now, try browsing again through the android phone. If it is successful, then fine. If not, continue reading.....
The tips to solve the “web page not available” problem while connecting through Wi-Fi will be given in the coming posts.
For tips on more Android problems, click here: Android tips
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